Cuba’s Main Servers Crash, again

HAVANA TIMES — Users of Cuba’s two main internet providers Nauta and Enet, both belonging to the State monopoly telecommunications company ETECSA, woke up today without service, something which also happened for several days at the end of November.

The following is the brief text of the statement issued today by ETECSA, published in the official media.

ETECSA Services Down

The Telecommunications Company of Cuba SA (ETECSA) reports that since the early morning of January 7 there has been instability in the email service from the @nauta and @enet servers. Company technicians are working around the clock to stabilize the service.

As a preventive measure, the company has also limited access to the email service from the cellular network in order to avoid undue charges to the accounts of users.

Once the repairs are made the company will use official channels to notify the population.

ETECSA Communications Office